Our team at Whimsikal wanted to take a moment to say thank you to everyone who's been showing support to our business in this challenging time.
For weeks now, the entire world is adapting to a new normal. It has been difficult for us to deal with the changes, and we're hoping it'll be over soon.
Whimsikal works with a fulfillment partner to print and ship our orders. We are in regular communication with them for the latest updates of what’s going on.
The global social distancing measures are affecting our store as well. Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you.
All of our DTG or Direct to Garment store products are currently looking at fulfillment delays estimated at up to 20-25 business days. Notice fulfillment and shipping are separate things. Shipping is standard 5-10 business days after fulfillment is complete. Consumers are generally more patient during this time, as even Amazon has expressed that it’s experiencing delays of up to 1 month.
We know this isn't what you guys are used to, so were grateful for your patience as you continue coming back to Whimsikal and enjoying our products. Some good news is, we now have more time to focus on some new exciting designs and products! So, stay tuned for more additions to our collection! Your support means a lot to us, especially during this time. Health is the number one priority right now, so thanks again and stay safe.